Receive 10% discount on any 2 items purchased today
Receive 10% discount on any 2 items purchased today
Please return your item unused and in original condition (as it was received by you) with proof of purchase within 30 days, and we’ll give you a refund.
if your purchase has came via shop on tv , contact customer service and log your return . please allow upto 14 days for your refund to be processed back to your original method of payment given at the time of purchase .
if you have purchased direct from our website or through an event please call the office or email us at arkaysalesuk@gmail.com and we will process your refund , please allow upto 14 days for your refund to processed .
KoKoon Sleep System 10 yr Guarantee
Mulberry silk manufacturing company LTD guarantees their workmanship for Kokoon sleep system mattresses for a period of ten years. Kokoon sleep systems makes it mattresses in a manner that the construction and workmanship of this mattress will with stand everyday use by our customers for a period of ten years minimum , if a problem arises we will exchange your mattress.
Our duvets carry a 10yr written guarantee against the workmanship
The ultimate power hose nozzle is constructed of extruded aluminum, stainless steel, reinforced plastic and comfort-grip soft rubber. Put simply, our nozzle is designed to last forever.
We are so confident that you’ll be equally impressed with the operation and reliability of the Ultimate Power Hose Nozzle that we’ve placed a lifetime warranty on this product. If at any time your nozzle does not operate, contact Arkay Sales for replacement or repair. Simply return your nozzle with £5.95 for return postage & packaging and handling charges.
Our card-safe RFID protectors carry a 5 year warranty, should they stop working due to rot being faulty we will replace them under warranty.
Our brushes carry a liftetime warranty against all faults
If you’ve changed your mind about keeping your purchase, please return it in its orginal condition with proof of purchase and we’ll exchange or refund it.
By original condition we mean:
The following products won’t be eligible for a refund :
If your product develops a fault within 30 days of purchase, please return with proof of purchase and we’ll exchange or refund it.
After 30 days, we will repair or replace the product
How to return a product for a refund
Please note that any product that’s to be returned must be sent back to our business address with a covering letter and postage costs will not be covered by arkaysalesuk.
if you have purchased via shop on tv again please return with covering letter and we will update your return with shop on tv so your refund can be processed.
The cost to return an item are to be paid by the customer unless it is faulty.
Arkay Sales UK ltd,
Glenwood Business Park,
30 Glenwood Place,
Glasgow,
G45 9UH
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